Privacy Policy

Welcome to LillianAugust.com!

Lillian August (referred to as "we", "our", or "us") is an online furniture, home goods, and lifestyle retailer committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with us. By using our website, you agree to the terms of this Privacy Policy.

Collection of Information

We collect personal information that you provide to us, such as your name, email address, phone number, shipping and billing address, and payment information when you make a purchase on our website or sign up for our newsletter. We also collect information about your device, browsing actions and patterns, and your location when you visit our website.

We may also collect information from other sources, such as third-party service providers, social media platforms, and public databases.

Use of Information

We use the information we collect to process and fulfill your orders, communicate with you about your orders, respond to your inquiries, and send you promotional and marketing materials that we believe may interest you. We also use this information to improve our website and personalize your experience.

Sharing of Information

We may share your personal information with third-party service providers who assist us with fulfilling orders, processing payments, delivering packages, or providing marketing and promotional services. We may also share your information with legal authorities if required by law or to protect our rights, property, or safety.

We do not sell your personal information to third parties for their own marketing purposes.

Security of Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, and use. We use industry-standard encryption technology to transmit and receive sensitive information, such as payment information.

However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of your personal information.

Cookies and Tracking Technologies

We use cookies and other tracking technologies, such as pixels and web beacons, to collect information about your browsing behavior on our website. This information is used to improve our website and personalize your experience. You can disable cookies in your web browser, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these websites.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at customerservice@lillianaugust.com.

Users in California

Lillian August is committed to complying with the California Consumer Privacy Act (CCPA) and providing California residents with the following rights:

• Right to Know: You have the right to know what personal information we have collected about you, and to request that we disclose that information to you.

• Right to Delete: You have the right to request that we delete any personal information that we have collected about you, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please submit a request to us at customerservice@lillianaugust.com. We may need to verify your identity before fulfilling your request.

Please note that these rights are only applicable to California residents and may be subject to limitations and exceptions under the law.

Users in the European Union

Lillian August is committed to complying with the General Data Protection Regulation (GDPR) and providing European Union customers with the following rights:

• Right to Access: You have the right to access the personal information we have collected about you, and to request that we provide you with a copy of that information.

• Right to Rectification: You have the right to request that we correct any inaccuracies or incomplete information in the personal information we have collected about you.

• Right to Erasure: You have the right to request that we erase the personal information we have collected about you, subject to certain exceptions.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.

• Right to Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing, at any time.

To exercise any of these rights, please submit a request to us at customerservice@lillianaugust.com. We may need to verify your identity before fulfilling your request.

Please note that these rights are only applicable to European Union customers and may be subject to limitations and exceptions under the law.

March 31, 2023